One of the newest features in SAP Business One Version 9 that I really love and I am in the middle of deploying in our own rollout of SAP Business One Version 9 for SAP HANA is the Workflow Engine.
By the way, of course it works with SQL and HANA versions.
A great way to learn how to use these tools is to see how others have used the tool to deliver functionality.
With that in mind, I wanted to share this new video from Sally Kingston in the SAP Business One rollout team showing how to build a workflow to trigger the issuing of a gift for new customers in SAP Business One.
PS...One of the new skill sets you may need to working with the workflow engine is JavaScript so you'll find some nice tutorials here
http://www.codecademy.com/tracks/javascript?jump_to=4fa836e5996b00000302064a